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Privacy Policy

LAST UPDATED: 15-October 2020

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform, and websites (collectively, "Services") provided by Maxguard LLC and its affiliates (collectively, "Maxguard"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.  

1.     Collection of your Personal Information

Maxguard may collect personally identifiable information, such as your e-mail address, name, physical address, telephone number, and IP address. The information we collect and the store often depends on the type of service that you use. For example, when you register with Maxguard, we collect and maintain your account information such as login name, password, email address, and contact information. If you use our document preparation Services, we collect and store the information you enter in the course of generating or editing your document (which may vary depending on the type of document you are preparing), as well as your edited documents. If you use our business registration services, we collect and store the information you provide about your business entity or filing, such as the entity name, filing number, address, phone number, and in some cases, the names, addresses, and contact information of registered agents, officers, directors, managers or owners of the entity. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you access our General Counsel Service, we collect and store your name, email address, and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). Maxguard will not delete customer information other than upon customer request.

Information about your computer hardware and software may be automatically collected by Maxguard. This information can include your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Maxguard may also collect geolocation information based on visitors' IP addresses. This information is used by Maxguard for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Services.

2.     Use of your Personal Information

Maxguard collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Maxguard may also use your personal information to inform you of other products or services available from Maxguard and its affiliates that may interest you. Maxguard may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Maxguard does not sell, rent or lease its customer lists to third parties. Maxguard may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you've expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

In addition, Maxguard may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. Maxguard may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third-party providers of web and application analytic services in order to enable Maxguard to understand site usage, detect fraud, and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party's use of your personal information is governed by their privacy policy and not the Maxguard privacy policy.

Maxguard uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers' needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any "do not track" signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Maxguard. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services. These parties are limited to using personal information to provide support for our Services.  

Maxguard uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Maxguard may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt-out of these advertising features by visiting Facebook's ad pageGoogle's opt-out page, or resources like the NAI consumer opt-out page. Maxguard may use email addresses to target users with custom ads through third-party advertising platforms. Maxguard shares customer information with third parties to perform services (advertising) on our behalf.

Maxguard may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Maxguard’s business assets. In such an event, you may not have the right to opt-out of any such transfer.

3.     Communications with Attorneys

In order to ensure delivery of Services and for quality assurance purposes, Maxguard will have access to certain communications with attorneys that are transmitted through the Services. If you fill out forms on our site or communicate through us via email, we collect and store your name, email address, and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). If you access any of our services, we will collect and store your name, phone number, address, email address, information about your business if applicable, and other information you provide to us regarding your legal matter. Maxguard does not interfere with or control the content of legal advice from attorneys to clients in any way. Although we believe such communications should be subject to the attorney-client privilege, whether any particular communication is privileged is a fact-specific analysis and depends on the laws of the relevant jurisdiction. As a result, if you choose to communicate with an attorney through Maxguard, please note that, depending on the laws in the applicable jurisdiction, any such communications between you and a participating attorney may not necessarily be protected by the attorney-client privilege doctrine. For additional information, please read the section in our Terms of Service entitled Interactions with Attorneys on Maxguard and consult with your attorney.

4.     Use of Cookies

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Maxguard, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

5.     How Users Can Access, Change, and Delete Their Information

You can access and change information previously submitted by logging into your Maxguard account, selecting "Profile" and editing the data fields there. You can also change payment information in your paid Maxguard account and remove payment information in terminated accounts.

6.     Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Maxguard of any unauthorized use of your account.

Maxguard uses industry-standard security measures to secure your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Maxguard regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Maxguard retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7.     Children Under Eighteen

Our Services are not intended for use by children under the age of 18, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

8.     Changes to this Privacy Policy

Maxguard may change the provisions of this Privacy Policy at any time and will always post the most up-to-date version on our website. We may provide notice by email or by posting notice of such changes on our site blog, or by other means consistent with applicable law.

9.     Contact Information

Maxguard welcomes your comments regarding this Privacy Policy. Please Contact Us.

For more information, please review our Terms of Service.

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